ACTED works to support refugees and internally displaced persons (IDPs) in some of the most severely displacement-affected countries in the world, through a wide range of interventions and activities, among those, Camp Coordination and Camp Management (CCCM) programming. Through CCCM, ACTED aims to improve the quality of life, safety, and dignity of displaced people, ensuring the best possible protection and assistance environments, in accordance with international standards, and through multi-sectoral approaches.
We acknowledge that camps and camp-like settings are temporary fixes, and should only be considered as a last resort. As such, all ACTED’s work in displacement sites is linked from the start with finding early and durable solutions to displacement – either through safe return to areas of origin, resettlement, or successful integration into host communities – and advocating on behalf of displaced people and other persons affected by humanitarian crises.
As a member of the Global CCCM Cluster’s Strategic Advisory Group (SAG), ACTED plays a leading role in developing global CCCM policies and strategy, in contexts of displacement around the world.
Camp coordination and camp management
ACTED carries out camp coordination and camp management activities in South Sudan, Iraq, Syria, Yemen, Somalia, Nigeria, and Bangladesh, reaching some 600,000 displaced people each year.
Where necessary, and where no alternative long-term solution is currently available, ACTED carries out camp management activities, to ensure that temporary displacement sites provide the best possible protection and assistance environments for displaced persons, with focus on community governance and participation, information, site maintenance, and access to basic services and rights.
As part of its focus on community governance and participation within CCCM, ACTED teams aim at ensuring stronger communication and representation between aid organizations and camp leaders, camp committees and camp residents. These activities ensure that information from the top level of camp governance is shared transparently with camp residence. Increased accountability is also ensured through the setting up of reporting and complaint mechanisms, allowing camp residents to share and raise concerns or issues to camp representatives and NGO sector leaders, in order to improve living conditions.
In addition to this work in community governance within sites, ACTED also carries out site maintenance work as required, to ensure that camps and camp-like-settings provide safe environments for displaced persons, and meet SPHERE standards.
Our approach also tackles additional areas: communicating with communities, managing referral pathways for protection and gender-based violence, as well as information management. Through various activities, our teams ensure that people living in camps or other displacement sites have access to sufficient and accurate information about the services available to them, how to access these services, and their rights.
Alongside the implementation of “traditional” activities in formal camps, ACTED’s Camp Coordination and Camp Management strategy also has a specific focus on reaching those in out of camp settings, including informal settlements, collective centres, or other camp-like settings, particularly in urban areas, including in Somalia, Yemen, Lebanon, and Iraq. Today, more and more displaced people find themselves in urban centres rather than in formal camps, and these populations often struggle to reach the assistance to which they are entitled. The informal and spontaneous nature of these settlements means that shelters and services are not pre-planned, making it difficult for aid actors to coordinate their responses effectively, and ensure that the most vulnerable are reached with assistance and information.
To address this challenge, ACTED’s approach is focused on Mobile Response Teams which use available information sources on displacement sites and their demographics, such as IOM’s Displacement Tracking Mechanism (DTM), REACH Detailed Site Assessments, CCCM Cluster assessments or 3W reporting,to identify potential spontaneous sites in need. Those teams are capable of mobilizing rapidly to conduct assessments, identify camp-like settings, offer site maintenance and capacity building support, and coordinate with key stakeholders to improve sectorial responses in non-traditional camp-like settings. Crucially for those who are residing in such informal sites, our teams also share critical information with the displaced population, for example, on safe routes to formal camps; mine risk education; and contacts to humanitarian service providers operating in the area.
Towards local ownership and durable solutions
We believe that local and national ownership of emergency preparedness and response is essential for effectiveness and sustainability. Our teams work to build the capacities of local organizations and authorities in camp coordination and camp management, in order to be able to smoothly hand-over camp management responsibilities to local actors, at an appropriate time.
While camp maintenance and camp management activities are ongoing, CCCM teams simultaneously work to bridge the gap between displaced communities and their local governments, to support a move towards durable solutions. This can include advocating for alternative housing options in host communities, when shelter conditions in informal settlements do not meet humanitarian standards, or supporting safe and voluntary returns, where conditions are appropriate in areas of origin.