Operational since 2008 and with an ongoing presence across 9 governorates in Jordan, Acted supports the shift from humanitarian needs to long-term, durable solutions for refugees and vulnerable Jordanian. To address basic needs of local populations, while contributing to sustainable socio-economic development, ACTED in Jordan operates under the three programmatic pillars of Water, Sanitation, Hygiene (WASH) and Sustainable Resource Management, Livelihoods and Economic Development and Civil Society Engagement.

Mission context

Ten years into the Syrian crisis, 675,000 registered Syrian refugees are still displaced in Jordan. The influx of refugees has compounded the country’s already slow economic growth, causing both refugees and Jordanian host communities to face heightened vulnerabilities, especially in terms of employment and livelihoods. The situation is further exacerbated by COVID-19, as well as the depletion of natural resources due to increased water scarcity and the impact of climate change.

These challenges have in turn enhanced the pressure on infrastructure and service provision, particularly within sectors of water, energy, waste management and livelihood development. In addition, to respond to the growing humanitarian needs in country, the presence of civil society organizations has increased over recent years. However, there is an opportunity to strengthen their role as not only service providers, but leaders in policy dialogue and long-term, socio-economic resilience.

Acted in Jordan

beneficiaries in 2021
individuals affected by disaster/crisis were supported with relevant assistance to cover basic needs
individuals obtained support in the form of cash/vouchers
individuals supported with access to basic services
individuals engaged in campaigns for sustainable development and lifestyles in harmony with nature

Since 2008, Acted has become a key actor in Jordan, promoting the humanitarian development nexus. In close partnership with target population and key stakeholders, including local governance bodies, civil society organisations and inter-agency working groups, Acted’s integrated response contributes to meeting the basic needs of vulnerable populations, while promoting sustainable development in livelihoods, infrastructure, environmental protection, institutional capacity and social cohesion.

Acted also promotes circular economy models to create positive social, environmental and economic impact throughout its programmatic strategies in Jordan. To this end, Acted aims to accelerate waste reduction, reuse and regeneration of natural systems, while also creating inclusive and low carbon economic opportunities.

Jordan, Mafraq Governorate - Through the harvesting of okra, ACTED is providing sustainable work opportunities to refugees and vulnerable Jordanians in the agricultural sector and promoting ecological and regenerative agriculture techniques

3Zero in Jordan

General: Acted in Jordan is committed to achieving a world with Zero Carbon, Zero Poverty and Zero Exclusion, in line with Acted Global 3Zero Programmatic Strategy (2020-2025). Throughout all its programmes, Acted promotes inclusive and low-carbon solutions to environmental and poverty challenges. For example, Acted contributes to sustainable infrastructural development while creating income opportunities through the construction of a stormwater drainage network in Za’atari Refugee Camp, as well as rehabilitating and greening communal spaces, such as local parks in East Amman. In addition, to strengthen waste management, Acted has supported expansion of municipal waste sorting infrastructure, while also increasing community awareness and community-driven solutions on the importance of recycling and reducing waste. Throughout these initiatives, Acted ensures equal access and joint engagement between Syrians and vulnerable Jordanians to promote social cohesion within local communities.

THRIVE: Under Acted’s PRM-funded project, Acted will promote sustainable livelihoods of vulnerable Jordanian and Syrian households through integrated farming as an economic recovery mechanism in central and northern Jordan. This will be achieved by adapting Acted’s flagship initiative, THRIVE: Towards Holistic Resilience in Vulnerable Environments. THRIVE is an integrated ecosystem approach that serves as a framework for long-term rural community resilience, particularly for (agro) pastoral regions that addresses the linkages between ecosystems, livelihoods and markets. Acted will utilise techniques under THRIVE to design an adaptive, needs-based approach to livelihood development, income diversification and food security by leveraging local ecosystems, nature-based solutions, market viabilities and post-harvest techniques.

GOCA: Under the EU-funded “Jordan Guardians Project”, ACTED is supporting national and grassroots level civil society organizations to become agents of governance and sustainable development in the environment and education sectors. A key component of this project is improving the operational and institutional capacity of the two implementing partners, Phenix Centre for Sustainable Development and Jordan Environmental Union, as well as an additional 14 Jordanian civil society organizations. To achieve this, Acted is utilizing its global Grassroots Organizational Capacity Assessment (GOCA) tool, to improve their processes in the following areas: Governance and Administration, Financial Management, Organizational Management, Project Cycle Management and External Relations and Resource Mobilization. Through their capacity development, Acted will contribute to enhancing the role and expertise of civil society in policy dialogue and advocacy.

Circular Economy Assessment: To understand the market potential and investment opportunities for the promotion of circular economy approaches in Jordan, Acted conducted a nation-wide circular economy assessment in 2021, funded by the European Union, through the EU Regional Trust Fund in response to the Syrian crisis, the EU Madad Fund and the German Federal Ministry for Economic Cooperation and Development (BMZ). Specifically, the assessment analyzed private, public and informal actors within five material value chains, municipal solid waste management and opportunities for private sector engagement. Within these areas, Acted explored the potential for social and environmental gains of existing operations, as well as opportunities with economic models to enhance transition from traditional linear to circular models. The findings and recommendations identified from the assessment will be integrated throughout Acted’s ongoing projects and future programmes to reduce materials waste while boosting employment and economic growth.     

In addition, Acted, funded by UNEP and in partnership with Acted’s sister organization, IMPACT Initiatives, is conducting a second Circular Economy Assessment, specifically on the humanitarian sector. The assessment aims to map humanitarian actions in Jordan that integrate elements of circular economy models. The assessment will also provide a toolkit for humanitarian stakeholders to self-assess and adapt their programmes to shift towards more circular approaches.

Balqa governorate - Various community groups joined together to launch community-driven solutions for waste management challenges, and raise awarness among their peers and neighbors on the importance of protecting the environment.
Mafraq governorate - ACTED promotes sustainable, resilient livelihoods of vulnerable Jordanians and Syrians in the agricultural sector, while contributing to the preservation of natural ecosystems through perma-gardening, hydroponics, water saving and climate-smart practices.
Mafraq, Irbid and Balqa governorate - Since 2019, ACTED has supported nine agricultural cooperatives to improve their capacity to engage in markets, thereby enhancing their services for their community and local micro to small farmers.
Amman - Youth event organized as part of the renovation of a park in East Amman, ACTED October 2021
Irbid Governorate - Casf for Workers at Ramtha mask production workshop
Stormwater infrastructure construction in Za’atari Camp
Circular Economy in the Humanitarian Sector in Jordan
Circular Economy in the Humanitarian Sector in Jordan - Executive Summary
Circular Economy in the Humanitarian Sector in Jordan - Toolkit
Circular Economy in the Humanitarian Sector in Jordan - Checklist
Circular Economy National Study Executive Summary
Circular Economy National Study

Current projects

Project Brief – Enabling and Mobilizing Civil Society Organisations in Jordan through Reinforced Institutional Advocacy and Technical Capacities to Enhance Coordination for Sustainable Development
JOR – Sanitation Solutions for Underserved Communities In Jordan
Project brief – Sanitation Solutions for Underserved Communities In Jordan
GrowEconomy: Promote sustainable, inclusive and decent economic opportunities for Syrian refugees and vulnerable Jordanians in the agriculture sector
Waste to positive Energy
Support Economic Growth and Sustainable, Diversified Income Creation in Jordan (Year 2)
Roots 3 Initiative: Enhancing employment opportunities and productive sustainable forestation in Karak Governorate
Waste to (Positive) Energy


SDG Annual Report 2021

June 2022

Our Action in 2021 in Jordan

March 2021

ACTED Capacity Statement 2019-2020

Capacity statement

September 2017

ACTED Jordan


December 2017

LEADERS - For Sustainable Livelihoods


February 2017

Rapid WASH Infrastructure Assessment


November 2017

Bread Consumption Analysis Report


December 2016

Food Security Assessment in Vulnerable Outreach Communities in Northern Jordan
Un employé syrien d'ACTED, Cash-for-Worker, remplit les réservoirs d'eau, Zaatari
A Syrian men employed by ACTED as a Cash-for-Worker is filling the water tanks, Zaatari
Syrian refugees are building the waste water network under the supervision of ACTED’s engineers, Zaatari
Les travailleurs syriens et le personnel d'ACTED célèbrent l'achèvement de la phase 1 du réseau d'assainissement, Zaatari
Syrian workers and ACTED staff celebrate the completion of the waste water network’s Phase 1, Zaatari, June 2016
A Syrian girl learns how to wash her hands in Azraq refugee camp
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