Ukraine

Acted has been operating in Ukraine since 2015, where it addresses the emergency and recovery needs of vulnerable, marginalised and conflict-affected populations in the Donbas and Azov Sea regions. Since February 2022, Acted has significantly strengthened its presence and operational capacity across Ukraine. With nine offices and over 300 staff members, the organisation provides tailored, evidence-based assistance in three contextual areas (frontline, early recovery and reception of displaced persons) through its cash assistance, shelter, water, sanitation and hygiene (WASH) and livelihoods programmes. Acted prioritises localisation by working closely with Ukrainian civil society organisations and integrates disaster risk reduction (DRR) into its activities.

Ukraine is facing a protracted humanitarian crisis due to ongoing military hostilities across the country. Almost four years after the conflict began, 12.7 million people still require humanitarian aid, whilst 3.6 million are internally displaced. People living along the front line are particularly affected and face severe shortages in basic needs, economic security and access to services. At the same time, communities across Ukraine continue to suffer the consequences of aerial bombardment, economic instability and the loss of their livelihoods. Beyond short-term needs, considerable efforts are being made to support the long-term social, economic and environmental recovery of communities by stabilising humanitarian conditions.

Acted in Ukraine

300+
staff
16
projects in 2025
1.1 million
people supported

1. Acted’s 3ZERO approach in the country

Acted’s programmes in Ukraine form part of the 3ZERO strategy, which aims to reduce poverty, minimise environmental impact and ensure the inclusion of the most vulnerable. By combining emergency response, recovery measures and long-term support, Acted Ukraine addresses immediate humanitarian needs whilst promoting resilience, self-sufficiency and sustainable development among conflict-affected populations across the country.

Zero Exclusion

Zero Exclusion ensures that aid reaches the most vulnerable populations, including the elderly, people with disabilities or health issues, displaced persons, single mothers, pregnant women, large families and unemployed people over the age of 50. Acted integrates gender considerations and an inclusive approach to project design in order to empower women and promote safe and equitable community development. Acted also works closely with local CSOs to expand the reach and scope of its programmes and to better access communities where needs are most urgent. Finally, coordination at the local level enables a tailored response that takes into account socio-economic, geographical and demographic vulnerabilities.

Zero Carbon

The Zero Carbon pillar focuses on environmentally sustainable interventions. ACTED implements plans for water and sanitation security, waste management and sustainable housing repairs in homes, hospitals, schools and public institutions. Efforts include improving energy efficiency, adopting renewable energy, using environmentally friendly solid fuels for wintering, and green procurement, all aimed at reducing environmental impact, restoring ecosystems and supporting resilient and self-sufficient communities.

Zero Poverty

Acted provides cash-based humanitarian aid, including multi-purpose cash assistance (MPCA), cash assistance for heating, cash assistance for housing repairs and emergency livelihood grants, targeting the most vulnerable populations. Complemented by frontline support such as hygiene kits, materials for emergency shelters, the rehabilitation of bomb shelters and the rehabilitation of water and sanitation systems, these interventions enable beneficiaries to meet their urgent needs whilst strengthening their economic security and developing sustainable livelihoods. ACTED is a major player in the field of cash assistance in Ukraine, and its emergency livelihood support helps beneficiaries transition from purely humanitarian aid to self-sustaining economic activities.

103 000
individuals living in adequate shelter/housing

as a result of Acted’s intervention in 2024

50
CSOs supported with enhanced capacities
277,000+
individuals supported with cash assistance in 2024
299
water, sanitation and hygiene facilities built or rehabilitated in 2024
105,500 +
displaced individuals who have benefited from Acted support to collective and transit centers activities in 2024

Acted's operational presence

Acted Ukraine Factsheet 2025
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Factsheet

September 2024

Acted Ukraine Factsheet 2024
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2022 Wrap Up

January 2023

Acted Emergency Response in Ukraine - Wrap up 2022
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Current projects

Integrated critical cash assistance and protection support to severely conflict-affected and frontline communities in Ukraine
Multi-Sectoral Humanitarian Response and Support to Essential Services in Frontline and Hard-to-Reach Communities in Kharkivska
RestoreUA: Promoting recovery and access to safe, functional essential services in Ukraine through the rehabilitation of educational, health and social institutions in Sumska, Chernihivska and Kharkivska Oblasts
Rehabilitation of medical institutions in the Chernihivska Oblast
Support collective sites coordination through monitoring 2025
Ukraine Response Consortium: Addressing the immediate multi-sectoral humanitarian needs of Internally Displaced Persons (IDPs) and conflict-affected populations inside Ukraine