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job offer

Iraq : Deputy Country Director -Operations - Erbil

Reference : DCD/IRQ

Department: Operation direction

Contract: Fixed term

Country: Iraq

Duration 12 months

City: Erbil

Starting date: 2017/09/01

Background on ACTED

Since 1993, as an international non-governmental organization, ACTED has been committed to immediate humanitarian relief to support those in urgent need and protect people’s dignity, while co-creating longer term opportunities for sustainable growth and fulfilling people’s potential. ACTED endeavors to respond to humanitarian crises and build resilience; promote inclusive and sustainable growth; co-construct effective governance and support the building of civil society worldwide by investing in people and their potential. We go the last mile: ACTED’s mission is to save lives and support people in meeting their needs in hard to reach areas. With a team of 4,300 national staff 300 international staff, ACTED is active in 35 countries and implements more than 450 projects a year reaching over 11 million beneficiaries. More on

Country profile

Country Profile

Number of projects: 38
Number of areas: 4
Number of national staff: 313
Annual budget (EUR):21M
Number of offices: 6
Number of international staff: 23

Position context and key challenges

ACTED has been present in Iraq supporting conflict affected populations since 2004 and currently operates in 15 regions. For the last 4 years, our team of 350 people has been responding to the Syrian refugee and IDP crisis, notably in the Kurdistan Region of Iraq, where ACTED supports over 1.5 million people. Our multi-sectoral approach addresses the most urgent needs of internally displaced people and refugees by ensuring their protection, delivering life-saving food assistance, providing shelter and non-food item packages with lifesaving items and improving their living environment in and out of camps through camp management and Water, Hygiene and Sanitation activities.

Position profile


1. Support developing context specific and relevant programming strategy and ensure the funding of its roll-out to sustainably raise ACTED’s profile and credibility in country and within the aid system.
2. Create an enabling and productive working environment through internal communication and coordination.
3. Oversee the smooth running of projects reaching outputs and maximising outcomes for beneficiaries
4. Anticipate and mitigate risks ensuring operations are run in a cost-efficient manner, in compliance with ACTED’s and donors’ procedures and legal requirements.


1. Positioning and Fund Raising

1.1. Context analysis: Ensure ACTED has an up-to-date understanding of the country’s socio-economic situation, (donor) trends, needs and gaps, and who does what and where (3W)
1.2. Strategy development and roll out: Support in developing and reviewing programme strategies and identifying strategic opportunities for expanding ACTED’s work in the country, and in particular
1.3. Networking, positioning and general representation:
1.4. Donor relationship and Proposal development
1.5. Advocacy: (Co-)produce issue papers, advocacy notes, press releases on relevant humanitarian and development issues
1.6. Communications: Oversee and ensure timely emission of external communication tools/pieces on pertinent
programming, approaches, critical issues etc.
1.7. Promotion of ACTED sisters organisations : Keep abreast with and contribute to ACTED’s global initiatives and
global trends, in particular Impact (REACH, Agora), Convergences and Oxus, integrate them into the country
strategy and make linkages with relevant focal points (HQ/regional/national as relevant)

2. Management and Internal Coordination
2.1. Staff Management
2.2. Internal Coordination
2.3. Conflict/Crisis Management

3. Project Implementation Follow-up

3.1. Project Implementation Tracking
3.2. Grant Management: Ensure that contractual obligations are met in terms of deliverables as well as narrative and
financial reporting requirements
3.3. Project Quality Control:
3.4. Partner Management

4. FLATS Management

4.1. Finance Management
4.2. Logistics & IT Management
4.3. Administration and HR Management
4.4. External Audit Follow-up
4.5. Transparency/Compliance Management
4.6. Security Management
4.7. Legal and Registration Follow-up


At least 4 to 5 years of working experience in insecure environments; preferably in Africa, Asia, or the Middle East
Demonstrated communication and organizational skills
Ability to train, mobilize, and manage both international and national staff
Flexibility and ability to multi-task under pressure
Ability to work well in unstable and frequently changing security environments
Willingness to work and live in often remote areas under basic conditions
Proven ability to work creatively and independently both in the field and in the office
Advanced proficiency in written and spoken English


Salary defined by the ACTED salary grid; educational level, expertise, hardship, security, and performance are considered for pay bonus
Additional monthly living allowance
Free food and lodging provided at the organization’s guesthouse/or housing allowance (depending on contract length and country of assignment)
Transportation costs covered, including additional return ticket + luggage allowance
Provision of medical, life, and repatriation insurance + retirement package

Submission of applications

Please send your application including cover letter and CV to under Ref: DCDO/IRQ

Download the job offer in PDF format